Terms & Condition
1. Users need to be aware of the following risks:
a. Users may not be able to Use Strategies ,Expert Advisors or Signals Providers during maintenance necessitated by unstable services provided by the network operator or third-party partners, excessive system load, and other reasons.
b. Strategies ,Expert Advisors or Signals activities may not be executed simultaneously or even at all, due to time-delayed execution of system instructions, delays in the trading signals from external platforms or other network issues.
c. The opening price, closing price and PnL ratios of Strategies ,Expert Advisors or Signals may differ as a result of objective factors such as changes in the market and insufficient market depth. Differences will be more significant under more extreme market conditions.
d. The opening price, closing price and PnL ratios of traders may differ from copiers as a result of changes in the market and insufficient market depth restrictions. Differences will be more significant under extreme market conditions.
e. When you use TegoTrend's Strategies ,Expert Advisors or Signals, you may have a different position ratio and order amount from the trader due to unstable service provided by TegoTrend such as a delay or loss in the trading signals. When traders are using pair trading, grid trading, the Martingale strategy or other strategies that require positions to be strictly aligned, users may be unable to copy successfully causing losses.
f. When using TegoTrend, due to the differences in liquidation rules of different Exchanges, forced liquidation of your orders may be triggered earlier than the trader when there is a significant loss of position.
g. When the TP/SL is set and triggered, due to factors such as an unstable network, insufficient market depth, and unstable external service signal, the actual trigger price might be different from the preset value and there is no guarantee that the closing price or PnL ratio of your order is as same as the preset value.
h. There may be a risk of loss when executing orders of our Strategies ,Expert Advisors or Signals. In the case of improper risk control, you may lose all of your balance.
i. Before using the Service , you should be aware that TegoTrend only provide Strategies ,Expert Advisors & Signals, and send the trading instruction as synchronized with Strategies ,Expert Advisors or Signals to the market under your authorization to deal with the market counterparty. Limited by factors such as changes in market conditions, changes in market depth, and time-delayed execution of system instructions, there is no guarantee that orders will have the same opening or closing price, opening or closing time, and profit/loss or profit/loss ratio. The loss incurred thereby is solely at your risk.
j. Strategies ,Expert Advisors or Signals belong to the trader's intellectual property rights. In order to protect traders' rights and interests and to maintain a fair community environment for all traders, the platform may hide some or all of the key information and features of your trades.
k. Strategies ,Expert Advisors or Signals Providers may be removed due to violations, delisting and other reasons which will end the copy trading relationship. To protect the assets of users, the system will automatically cancel all Strategies ,Expert Advisors or Signals after the relationship ends.
2. Users agree that the platform has the right to adjust TegoTrend community rules in accordance with the development direction of the community, including but not limited to:
All users including Signals Providers and traders of the TegoTrend service must read the TegoTrend Service Agreement (hereinafter referred to as the "Agreement") carefully before accepting the Agreement. By continuing to access or use Strategies ,Expert Advisors or Signals service (hereinafter referred to as the "Service"), you consent to bear all the risks and the loss incurred as provided in the Agreement. Please do not continue to access or use the Service if you do not accept the Agreement.
Basic Service Agreement
a. You (Users) must be natural or legal persons who can fully assume legal responsibility.
b. You shall be responsible for the personal data (including documents and other relevant information) provided to the platform and ensure data's authenticity and reliability, which will be strictly verified and evaluated by TegoTrend. You will be restricted from using the platform if the personal information provided is inaccurate or fails to pass the review.
c. You shall not submit others' information (such as name, ID number, phone number, or email address) and you will be restricted by the platform from accessing or using its products and services if the information you provide is inaccurate, illegal or invalid.
d. If you want to change your personal information or the account type, you can apply to the platform's online support by submitting a work order, and the platform will process it after reviewing. You are advised to inform the platform of such change in a timely manner, otherwise, you shall solely bear any loss incurred thereby. In order to keep your personal information updated and accurate, you can request the platform to correct or delete the information you consider incorrect.
e. You shall be responsible for the custody of your account ID and passwords, and assume legal responsibility for any trading activities in your account.
f. You need to read the relevant terms carefully on the platform's official website, understand the applicable laws and regulations, and bear all the risks incurred by your trading or Strategies ,Expert Advisors or Signals activities. The platform does not provide any specific investment advice and does not express any relevant opinions.
g. You must comply with the relevant laws and regulations when posting information on the platform and using the Service. You must not maliciously publish or spread harmful information against laws and social ethics, including text, pictures, audio, video, etc, nor can you publish any defamatory and harmful comments that damage the reputation of the platform.
h. You should check your account information regularly and report to the platform in time if there is an error. If such an error is not reported to the platform within 72 hours after the trading instruction is executed, you shall bear any losses and damages incurred thereby.
a. The platform has the right to use the information you publish on the platform (such as text, pictures, etc., excluding ID cards, bank cards, and personal and private information) for other legal purposes, such as copying, modifying, adapting, translating, promoting, and analysis.
b. All graphic information on the platform is for the purpose of disseminating useful information to the masses and does not mean that the platform agrees with its message.
c. The platform will not provide or express any advice or opinions on investment. You need to exercise independent thinking and trading.
d. To safeguard the interests and rights of both parties, the platform has the right to evaluate your expertise, experience and adaptability based on the information you provide. The platform will reject information that is unreliable or inaccurate.
e. The platform will not bear any loss incurred by any unauthorized disclosure of the trading data or related information to the platform by any natural or legal persons.
a. The Agreement shall take effect upon users becoming a follower or a trader on the platform until the termination of this Agreement or breach of contract. Either party can terminate this Agreement at any time. Users need to issue a notice in writing or by mail in advance to terminate the Agreement. The platform will notify you in writing or by email within 7 working days after the receipt of the notice to confirm the termination of the Agreement.
b. The platform reserves the right to modify the relevant terms and the final interpretation of the Agreement in order to safeguard its legal rights and interests and improve the Agreement. The platform will issue a notice on the website (or via email and other messaging channels) before modifying the terms of this Agreement. Users are advised to keep updated with these amendments while using or accessing platform's Services, and abide by the Agreement and related service agreements. The Agreement shall still be effective regardless of any modification made by the platform of any trading conditions and execution rules.
Refund and Returns Policy
TegoTrend software products have been designed and developed by German engineers, mathematicians, and software developers who can create trade copy on financial markets using many instruments including forex, CFDs, and indices. We have extensive knowledge of our clients and the software that we create. Our products allow traders to get a smooth and good experience and can guarantee client satisfaction, as our support team and product design team are very knowledgeable.
Free trial
To ensure the best experience for our clients, we have trial periods for some of our strategies you see on the site. Not only does this allow users to test out our products to ensure satisfaction, but allows us to understand if there are any issues with our programs, and how we can provide the best experience for our clients. To use this feature, you need to register a new account with us request a free trial, and use it in a demo or live account. If you are not 100% satisfied with our software, you can decide not to purchase it at the end of your trial.
Money-back guarantee
If you believe that you will not purchase after the trial period ends, please let us know, we will try our very best to assist you, although we believe that you will love our programs, and their functions will be satisfactory to your financial freedom goals.
Due to having such a vast program for the trial and testing of our program, we are not able to provide a money-back guarantee in case you do not like our software. This is because the software depends on the algorithm that is designed by you, and our efforts have already been utilized by the time of cancellation. However, any bugs/discrepancies that you may find in your software will be fixed by our team of professionals.
Intellectual Property Infringement
We respect the intellectual property rights of others. It is Our policy to respond to any claim that Content posted on the Service infringes a copyright or other intellectual property infringement of any person.
If You are a copyright owner, or authorized on behalf of one, and You believe that the copyrighted work has been copied in a way that constitutes copyright infringement that is taking place through the Service, You must submit Your notice in writing to the attention of our copyright agent via email and include in Your notice a detailed description of the alleged infringement.
You may be held accountable for damages (including costs and attorneys' fees) for misrepresenting that any Content is infringing Your copyright.
DMCA Notice and DMCA Procedure for Copyright Infringement Claims
You may submit a notification pursuant to the Digital Millennium Copyright Act (DMCA) by providing our Copyright Agent with the following information in writing for further detail)
An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright's interest.
A description of the copyrighted work that You claim has been infringed, including the URL (i.e., web page address) of the location where the copyrighted work exists or a copy of the copyrighted work.
Identification of the URL or other specific location on the Service where the material that You claim is infringing is located.
Your address, telephone number, and email address.
A statement by You that You have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
A statement by You, made under penalty of perjury, that the above information in Your notice is accurate and that You are the copyright owner or authorized to act on the copyright owner's behalf.
You can contact our copyright agent via email Upon receipt of a notification, the Company will take whatever action, in its sole discretion, it deems appropriate, including removal of the challenged content from the Service.
you can contact us through our email : info@tegotrend.com
